The Measure of Library Excellence

"Written by professionals with practical experience, this volume presents loja a new approach to performance preco assessment and improvement through the combined loja use of Malcolm Baldrige The Measure of Library Excellence Critieria and the Balanced Scorecard. It walks the reader through the sequential methodology of each venda theory, explaining the advantages of escritor combining the two and providing guidance venda regarding their practical implementation"--Provided The Measure of Library Excellence by publisher.
Editora: McFarland & Co Inc Pub
ISBN: 0786430362
Acabamento: 
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